Returns & Exchanges

Amazon offers a seamless return experience for millions of items, providing customers with a 30-day window to return most products for a full refund or replacement. Our goal is to ensure your complete satisfaction with every purchase through a simple, paperless return process.

Return Process

  • 1.
    Initiate Your Return

    Go to 'Your Orders' in your account, select the item you wish to return, and click the 'Return or Replace Items' button to begin.

  • 2.
    Select Reason and Method

    Choose the reason for your return from the dropdown menu and select your preferred refund method or an exact item replacement.

  • 3.
    Choose Drop-off Location

    Select a convenient drop-off point, such as a UPS Store, Kohl's, or Amazon Locker, many of which do not require a box or label.

  • 4.
    Receive Your Refund

    Once your item is received and processed at our fulfillment center, your refund will be issued to your original payment method within 3-5 business days.