Returns & Exchanges
Amazon offers a seamless return experience for millions of items, providing customers with a 30-day window to return most products for a full refund or replacement. Our goal is to ensure your complete satisfaction with every purchase through a simple, paperless return process.
Return Process
- 1.Initiate Your Return
Go to 'Your Orders' in your account, select the item you wish to return, and click the 'Return or Replace Items' button to begin.
- 2.Select Reason and Method
Choose the reason for your return from the dropdown menu and select your preferred refund method or an exact item replacement.
- 3.Choose Drop-off Location
Select a convenient drop-off point, such as a UPS Store, Kohl's, or Amazon Locker, many of which do not require a box or label.
- 4.Receive Your Refund
Once your item is received and processed at our fulfillment center, your refund will be issued to your original payment method within 3-5 business days.